Pavilion and Gazebo Assembly Services

Assembly services are offered exclusively in the Continental U.S. and must be purchased online at checkout.

Pavilion and Gazebo Assembly Services

Currently available in the Continental US only. Click Here for our terms ‘Terms & Conditions’.

Questions and answers about assembly services.

You can expect to receive communication from the assembly company within 48 hours after receiving your order. This communication will be sent through email and SMS.

You will pay the assembly company directly.

Normally, the service is scheduled within two weeks. However, during peak seasons, the waiting time may extend to three weeks.

The assembly company requires 72 hours for a cancellation or to reschedule an appointment.

If your property is damaged by the assembler, you should contact the assembler directly via email with details of your claim, along with photos and/or videos of the suspected damage. The assembly company will review and resolve directly with you.

Yes, the assembler will move it to the assembly location, however depending where the item is being moved to, additional charges may occur.

The responsibility for packaging removal lies with the customer. However, the assembly team will accommodate the customer’s request to place the packaging on their property. If you would like to have the packaging removed there is a Debris/Box/Skid removal service available for $75.00

You must ensure that the area is prepared and meets the manufacturer’s instructions before the scheduled assembly appointment.

The assembly company offers a 30-day warranty on workmanship for the assembly service.

Yes, weekend assembly appointments are available in some areas, but availability is not guaranteed.

If the customer does not have the area ready for the assembly team and the assembly can not be performed, this will result in an additional cost to the customer.

Additional Services & More Information

  • Moving the product to the area of choice if it’s over 50 ft from the assembly area. $50.00-$75.00
  • Anchoring of the unit. $99.00-$149.00
  • Removal of the old unit. $199-$299.
  • Debris/Box/skid removal. $75.00
  • After receiving your order, you can expect communication from the assembly company within 48 hours via email and SMS. Payment for any additional services will be made directly to the assembly company.
  • Typically, the assembly is scheduled within three weeks, although during peak seasons, this may extend to 4 -6 weeks.
  • If you need to cancel or reschedule an appointment, you must provide 72 hours' notice.
  • In the event of property or product damage caused by the assembler, you should contact them directly via email with details, including photos or videos, for resolution.
  • For online curbside deliveries, the assembler will move the product to the assembly location, though extra charges may apply based on the destination.
  • Packaging removal is the customer’s responsibility, but there is an optional debris removal service available for $75.
  • You must ensure that the area is prepped and meets the manufacturer's instructions prior to assembly.
  • The assembly service includes a 30-day workmanship warranty.
  • Weekend appointments are available in some areas but are not guaranteed.
  • Additional costs may occur if the assembly cannot be completed due to the area not being ready.
  • Structures cannot be assembled on wooden decks.
  • Our typical protocol is to schedule assembly on the soonest possible date and not to hold orders at our branches for longer than 2 weeks after that soonest available date.
  • If you request that we hold your order for longer than 2 weeks from the assembly date we provide, we cannot guarantee that we’ll be able to complete your assembly at that time. Your order assembly may be pushed out even further to accommodate new customer orders and additional holding fees may apply.

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